(9 Ratings)

Business Communications

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About Course

Course Description

This course introduces students to the core concepts of communication. Students will cultivate an awareness of these concepts by analyzing how they are used in a variety of texts and contexts, and they will apply these concepts strategically in their own writing. Through a variety of writing tasks centred on these core concepts of communication, students will develop the transferrable reading and writing skills essential for success in their post-secondary studies, workplaces, and communities.

Course Content

Course Outline

  • Course Outline

Chapter 1 : Effective Business Communication

Chapter 2: Delivering Your Message

Chapter 3: Understanding Your Audience

Chapter 4: Effective Business Writing

Chapter 5: Writing Preparation

Chapter 6: Writing

Chapter 7: Revision and Presentation of Your Writing

Chapter 8: Feedback in the Writing Process

Chapter 9: Business Writing in Action

Chapter 10: Developing Business Presentations

Chapter 11: Nonverbal Delivery

Chapter 12: Organization and Outlines

Chapter 13: Presentations to Inform

Chapter 14: Presentations to Persuade

Chapter 15: Business Presentations in Action

Chapter 16:Intrapersonal and Interpersonal Business Communication

Chapter 17:Negative News and Crisis Communication

Chapter 18: Intercultural and International Business Communication

Chapter 19:Group Communication, Teamwork, and Leadership

Chapter 20: Communicating for Employment

Student Ratings & Reviews

Total 9 Ratings
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2 years ago
Dr. Mike, thank you so much!
2 years ago
It Helps me a lot, Ms. Francia is very helpful she encourage her student to speak up.
2 years ago
Ma'am Francia is an amazing teacher. Very knowledgeable, approachable and considerate. I learned a lot from her. Thank you.
2 years ago
Amazing teacher!! She’s great at building confidence and keeping lessons fun and engaging through a variety of activities that improve conversation, writing, and reading skills.
2 years ago
Ma'am Francia is an excellent teacher! She provides both a great mix of listening, speaking and practical learning activities and a very supportive learning environment. As a student, you feel pushed to learn and try out new competencies, and supported in doing so, and gain valuable feedback that helps you to improve.
2 years ago
Our professors are very helpful. They are very considerate.
3 years ago
Very informative and interactive class. Teacher is knowledgeable and approachable. I learned a lot from her and my classmates. recommendable.
3 years ago
I really enjoy this course. Thank you very much!
3 years ago
well, that was interesting. defintely learnt something here.
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